Demo Import Troubleshooting

Case 1: Demo import takes too long (more than 20 minutes) or halts after 30 seconds

❌ It's likely that your server has tight PHP limits.

💡 Solution

▶️ Step 1. Cancel the demo import by closing the browser tab.

▶️ Step 2. Verify your server configuration in accordance with server requirements.

▶️ Step 3. Adjust PHP limits if needed. This is usually possible via your hosting panel. Alternatively, contact your hosting support to make the necessary adjustments.

▶️ Step 4. Retry the demo import using the wizard setup. The import process will resume from the point where it was paused.

Case 2: Demo import halts immediately after starting, and nothing is imported

❌ Your server may not have a connection to the demo content server.

💡 Solution

▶️ Step 1. Verify that your server can connect to `artemsemkin.com`. You can do this by executing the shell command `ping artemsemkin.com` or by contacting your hosting support for assistance.

▶️ Step 2. Check if a network firewall is active on your server and temporarily disable it. This is typically managed via your hosting panel. If needed, contact your hosting support for help.

▶️ Step 3. Retry the demo import using the wizard setup. The import process will resume from where it was paused.

Case 3: Demo import completed but with partially imported content

❌ Your server may be functioning normally but required more time to complete the demo import.

💡 Solution

▶️ Retry the demo import using the wizard setup. The process will continue from where it was paused.

If none of the above solutions work